Frequently asked questions
What do our customers ask us the most?
What do our customers ask us the most?
It does not. The No1 Lash is plant-based growth promoting serum. That is why the lash growth can take up to 4 months. Hormone-based sera promise growth within few weeks – but that is nonsense, and I believe that nobody responsible would put such a thing on their eyelids.
Yes. It contains natural ingredients and no dangerous hormones, so it can be used also by pregnant and breastfeeding women. Verified on our own children and those of our family members and friends.
Basically, the serum is nutrition for the lash roots. It gives them energy to grow, so that the lash is formed faster and increases its volume. Most importantly, the lash’s lifespan is longer, its growth phase. Therefore, it takes many more weeks before the lash falls out. It simply has enough energy and time to grow. This way the lashes are longer, stronger, and darker.
We developed and started to sell the first No1 Lash serum back in 2010, so we have been on the market for more than eight years. Our product is probably the longest and best sold lash growth serum on the market.
When you stop using the serum, the long lashes will naturally fall off at some point. The new lashes will be only as long as before you started to nourish them with No1 Lash serum. That is why we recommend using the No1 Lash serum continually, to maintain the long, voluminous lashes.
One No1 Lash package usually lasts for 5-6 months of everyday use. Our package contains 6 ml of the serum (other producers offer 2,5 to 4 ml, even for higher price).
Surely. We have many partner salons that specialize at false lashes application. They sell our serum as the ideal solution for lash regeneration. Not only the lashes grow and therefore elongate significantly along with the artificial lash, but more importantly, they are stronger and do not fall off that often.
It does not. The eye irritation or redness is a result of the presence of prostaglandin, a hormone frequently used in other lash growth sera. However, it has a lot of negative side-effects, so its usage in cosmetics is strictly prohibited.
We believe that our applicator works the best – in one dip it absorbs enough liquid to last for all four eyelids. We find those tiny fibres in other sera impractical and we think the producers are afraid that otherwise too much of the serum could come in contact with the eye. We suspect that their sera might contain hormones. That is why we created a simple applicator that is user-friendly even for people who cannot see well without glasses.
Our package of the No1 Lash serum contains 6 ml. That is more than those by other producers. It usually lasts 5-6 months of everyday use.
Measurable growth is roughly 1 mm per month. Maximal lengthening is usually between 4 and 7 mm – that is how much longer your lashes will be than their original length.
Yes. Regularity is important. Same as with flowers, without necessary nutrients they will not grow nicely. The serum is nourishment for the lashes’ own growth and firming. We recommend using the first serum twice a day (morning and evening on a dry, clean eye). As for the following package, it is enough to use it once a day or even every other day, just to maintain the length and strength of the lashes.
The serum itself is a thin, yellowish, translucent liquid with no smell or taste. It is hypoallergenic, even people with allergies or sensitive eyes can use it safely.
Yes, you can. Just write us an email on email@example.com, and somebody competent will come back to you immediately. In the Czech Republic, many cosmetic or even hairdresser salons sell our serum, as well as e-shops with cosmetic products.
Thanks to the high-quality low molecular hyaluronic acid, you will feel immediately the effective hydration. If you use the No1 Gold serum throughout the night, you will see the first results in the morning.
Of course, there is no limitation for using the No1 Gold cream during pregnancy or immediately afterwards.
During the use, the No1 Gold serum hydrates the skin and rejuvenates it. As soon as you cease to use the serum, the hydration will disappear after about a week, and without an aftercare, your skin will needlessly age.
We developed and started selling No1 Lash serum in 2010, and we introduced the No1 Gold serum in 2016 – so it’s still relatively new. It is becoming hugely popular and a new bestseller, right after the No1 Lash serum.
You can start using the No1 Gold serum in your twenties when your skin starts to need more hydration, but it is still too early to use more dense creams. The earlier you start taking care of your skin, the more you can delay the first wrinkles. Our high-quality hyaluronic acid can turn you into that person that never seems to age.
No, it does not. Thanks to the fact that our hyaluronic acid is low-molecular, it is absorbed deep into the skin. The application of the No1 Gold serum is very pleasant and refreshing.
Yes, it is suitable also for sensitive skin, which it soothes and hydrates. Even several people with sensitive skin appreciate this cream as extremely comfortable.
No1 Gold serum contains 30 ml. It usually lasts for approx. 4 months of day to day use.
It is individual. If you haven’t used any hydration so far, it is better to use a bit more in the first two weeks because the skin “drinks” more. Then, it is enough to pump once or twice for the whole face.
No1 Gold serum is an effective hydration and an antiaging product. It is a great help to gradually remove wrinkles naturally. It will act everywhere you apply it.
Yes. It is necessary to hydrate the skin daily to maintain the long-term effect of the No1 Gold serum. Once you get used to the well-hydrated skin feeling, you will start to look forward to the application, and we are sure that you will go back to it even throughout the day. It refreshes your skin instantly!
The great property of the No1 Gold serum is that you can either use it on its own to hydrate and rejuvenate your skin, or as a serum under your favourite cream. It enhances the cream’s effects.
It is due to the high hydration and high content of the active substances that are acting against the wrinkles. The No1 Bust is basically an antiaging cream specially modified for the cleavage area.
Surely it is possible to use the cream, although the cleavage wrinkles are more common in women whose children are already older and who are not affected by any of those things anymore.
Basically yes. After approx. 2 weeks of everyday usage, you will start noticing the cleavage wrinkles reduction, and after approx. 2 months you will achieve the best possible results. After that, it is enough to use the cream once a day or every other day to maintain the hydration and the presence of the antiaging ingredients. As long as you will use the cream, the skin will be rejuvenated and wrinkle-free.
We developed and started selling the No1 Lash serum back in 2010, and the No1 Bust cream followed two years later, so it has been sold for over 6 years. We closely follow the European competition and to our knowledge, on this continent, our product is probably the only really effective product of its kind.
Gold has always been considered a friend to the youthful skin. It acts this way too in No1 Bust cream and it takes care of the overall rejuvenating of the skin.
Even though the No1 Bust cream does contain a lot of components that help to reduce cellulite, it is not primarily designed for cellulite. It can, however, be of a great help against it.
Yes. The cream is used by people with sensitive skin and we did not notice any allergic reactions. The No1 Bust cream is full of ingredients that heal the sensitive skin. Even though we cannot say that an allergic reaction will never occur, we have not encountered any so far.
The No1 Bust cream package contains 120 ml of the cream. It usually last for approx. 5 months of frequent use on the cleavage and bust area, including a gentle massage with the cream.
It is not its primary effect, but it does. When the cream is used for longer time, it is often observed breast volume enlargement and their subtle lifting. However, the cream is not primarily a product for breast enlargement. The tightening of the skin and its higher hydration leads to increased volume of the skin, and that reflects positively on the size, shape, and firmness of the breasts too. Another positive effect is the regular massaging of the breasts that stimulates and strengthens their tissue.
We recommend applying it all the way from the neck to the breasts. Use after shower on dry skin and massage well. Soon you will see that the effort pays off.
Yes, No1 Bust cream has a positive effect also on stretchmarks. If you already have stretchmarks, no cream can erase them completely. However, you can reduce them with our cream so much that they become almost invisible.
Yes, you can. The components of the cream are highly moisturizing and healing; they cannot harm any part of the human body.
No1 Lift cream has a unique composition; it is absorbed into the upper layer of the skin, which is smoothed by the special ingredients of the cream. Basically, it forms an invisible film that evens out any unevenness – wrinkles.
Of course. Frankly, we think that pregnant or breastfeeding women have other worries than a couple of wrinkles, however, the No1 Lift cream does not contain any harmful ingredients, so it’s safe to use for everyone.
No. No1 Lift cream is an effective product and keeps the skin smooth and tight for about 5-8 hours. The softer the skin, the longer the effect lasts. It is, however, possible to remove the cream, reapply and thus elongate the duration of the effect.
We developed and started selling the No1 Lash serum in 2010, No1 Lift cream followed a year later, so it has been sold for over 7 years now. We closely follow the European competition, and, on the continent, our product is probably the only effective product of its kind.
Yes. No1 Lift is powerful enough to smooth out the bags and dark circles under the eyes. It works for people of any age, so don’t be afraid to try it out. It is essential to remove makeup thoroughly and dry the skin well before applying the No1 Lift cream.
As we state everywhere, less means more in this case. Just a very small amount of the cream, roughly the size of half a pea, is applied on thoroughly cleaned and dried skin. It is enough for both eyes. If you use too much of the cream, it cannot absorb properly in the skin and it can dry on it and form a white film. If this happens to you, it is better to clean your skin with a wet cotton ball and start over with a smaller amount of the cream.
Yes. Cream has been used by people with sensitive skin and no allergic reactions were reported. Of course, we cannot exclude any reaction at all, but so far, we have not encountered any.
No1 Lift cream package contains 15ml. A really small amount is used (less is more in this case) so it usually lasts for up to 6 months of everyday use.
Since the No1 Lift cream is full of minerals, it tends to dry out when not used for a prolonged period of time. If that happens, you just need to remove the white top of the pump and rinse it with water or remove the build-up in the opening and rinse again, if needed. Then the cream is ready to use again.
Primarily, No1 Lift cream was created to smooth out perfectly the wrinkles around the eyes. It can work for people who have very soft skin on their forehead, but we cannot promise it to all our customers. It is really the cream for immediate smoothening of the wrinkles around the eyes.
You can but you don’t have to. If you use it daily, it acts against the wrinkles, strengthens the skin, and, apart from its short-term effect, when it erases wrinkles perfectly for 5-8 hours, it also has a long-term effect against the aging of the skin. Of course, you can only use it in those days when you want to look a few years younger.
If you first apply a thin layer of a low molecular hyaluronic acid on a clean skin, preferably our No1 Gold hyaluronic serum, and then the No1 Lift cream, the effect is a bit better and it lasts longer. The No1 Lift cream and No1 Gold serum is very effective.
There is 100 ml of the gel inside the bottle. It should last for several weeks in your purse.
Yes, these people can also use our hand sanitizer. However – if you know your skin is really sensitive, try the cleanser on the skin of your forearm first..
We produce this hand gel in Czech Republic.
We definitely recommend using No1 Hand Cleaner whenever you touch something that could be infectious – such as handles in public transport, a handle at a busy door outside the home, and so on.
Yes, 75% alcohol, that is the main ingredient of the No1 Hand, kills the viruses including Covid 19. There is neccessary to clean your hands at least 25 seconds and cover whole palms, as recomended.
On european market we are since 2010. Several of our products are bestsellers in its categories..
Basically, just to avoid the application of the face around the eyes. High concentrations of alcohol could irritate the eye mucous membrane and cause problems. The gel must not get into the eye.
Yes, once you order at least 10 gels, you will receive a wholesale price.
Yes, sometimes even longer! On a summer festival, we did our model’s make up and it lasted till the next day.
Sure, you can do anything. Just watch out for greasy food, such as hamburger or pizza etc. The oil – grease – dissolves the bond of the base, so if your lips get greasy, the glitter will slip down. So, we recommend eating with style 😊 You can even drink alcohol and the glitter will stay put.
Basically, yes, the glitter is laser-polished, so even if it gets into the eye, it will not scratch the cornea. However, it needs to be removed by oil-based make-up remover, and that is not very pleasant in the eye area. Therefore, we do not recommend using the glitter for the eye make-up.
No. The Angel Lips stays on the lips until you remove it with oil. It does not leave marks on the glasses.
Not at all, the lips are soft all the time. Of course, you can feel the glitter when you touch the lips, but the lips itself are soft and as sensitive as they are without the glitter.
Yes, the glitter is waterproof. If you want to remove the glitter, you need to use an oil-based make-up remover. Soak up a cotton ball in the make-up remover, let sit on the lips for a bit; the oil will dissolve the bond in the base and then you can remove the glitter easily.
We recommend trying the base with the glitter first on the soft skin on one’s forearm. If no reaction appears, then it is safe. However, we do not recommend using the Angel Lips on irritated lips or herpes simplex.
It does not matter, the glitter is made of polyester, so it will come out unaltered within a few days.
We tried that, and other types of glitter do not last and fall off, and moreover, they do not look good. The size, material, and finish of our glitter is specifically made for our base so that the application always looks great.
Sure, you can. The glitter is waterproof, and it does not leave any marks, so that your partner will not end up with their mouth full of glitter.
You can do that. We recommend using some lip balm when wearing the Angel Lips for more than three days in a row, but otherwise there is no problem wearing the Angel Lips every day.
The package is for approx. 30 applications.